Renewed Roomdesk – what does it mean for builders?

Roomdesk's buyer customisation software has been completely rewritten in stages. We have discussed the renewal before, but now we are looking at it from the perspective of a builder's everyday work. In short: homebuyers receive better service, and the builder's staff spend less time on administration.

A better customer experience for shareholders and buyers

For many buyers, customisations are their first tangible connection to their own home under construction. In renewed Roomdesk, a shareholder can see at a glance which selections are included in the contract, which cost extra, how much they cost and when selections lock. Quotation requests, quotation approvals and signing order confirmations all take place in the same service.

For the builder, this means fewer questions by email and phone, fewer misunderstandings and happier customers even before they move in.

Set up a project faster

Setting up a new project is faster than before. Data can be imported using Excel, or the rooms, products and selections of a previous project can be copied as a starting point. Once a company has an established way of handling buyer customisations, each project no longer needs to start from scratch.

Updates in an instant

Plans change during a construction project: a product is replaced, a price changes or a selection deadline moves. In the renewed software, changes are quick to make and immediately visible to the relevant shareholders. Project information stays up to date without the builder having to ask the software supplier to correct it, or some data ending up in separate Excel files and emails that must then be updated individually on room cards, order confirmations, quantity summaries and procurement packages.

Easier reporting

When all selections, quotations and approvals are in one system, reports are generated directly from it. Apartment-specific room cards, quantity summaries and procurement packages are ready when the site and procurement teams need them. The new reporting makes it easier to create reports for specific situations.

Bring extra work and change quotations under control

Handling extra work and change quotations is often the most demanding task for a buyer customisation coordinator. In renewed Roomdesk, the quotation is prepared according to the situation: it may cover extra work or a change, and it may involve a larger package, converting a sauna into a walk-in wardrobe, or simply replacing or adding a single product.

Quotations support resource-based costing, so the price is built on actual costs and profitability is visible already at the quotation stage. Resource-based costing supports more accurate financial monitoring of a project, because actual costs can be linked directly to the cost codes of the target estimate.

Recurring quotations can be saved as templates. When the same change, such as an extra electrical socket or adding an air-source heat pump, recurs across projects, a quotation can be created from a ready-made template in moments. The shareholder approves the quotation electronically, and the approved quotation transfers directly to the order confirmation.

The result: quotations go out faster, pricing stays consistent and buyer customisation management becomes more efficient in every project.

Start a resident inspection in five minutes

Roomdesk does not end at handover. Warranty-period resident inspections, move-in inspections and annual inspections are set up in the same software. Setting up an inspection takes only around five minutes. Residents, apartments and their rooms are already in the system, so the information does not need to be entered again.

What does this mean in practice?

The renewal is not just a new look. It means the same staff can manage more projects and serve shareholders better, while the apartment's lifecycle information, from selections to handover and the warranty period, stays in one place.

Would you like to see renewed Roomdesk from the perspective of your own projects? Book a short demo, and we will walk through what it would look like in your process.